Dental Practice Manager - Barnet - Premium Practice
We are seeking an experienced and driven Dental Practice Manager to lead the day-to-day operations of a premium private dental practice. This is a high-impact leadership role where you will balance exceptional patient experience, team development, and strong commercial performance.
This position goes beyond operations — we’re looking for a credible leader with emotional intelligence, integrity, and the ability to inspire high-performing teams.
The Role
As Practice Manager, you will:
- Lead overall practice performance across people, patient experience, and commercial outcomes
- Manage and develop a multidisciplinary team, setting clear expectations and accountability
- Monitor and drive key KPIs including chair utilisation, treatment conversion, revenue, and patient satisfaction
- Work closely with clinicians and Treatment Coordinators to optimise the patient journey
- Oversee diary management to maximise productivity while maintaining a premium experience
- Ensure ongoing CQC compliance and regulatory readiness
- Manage budgets, stock control, and cost efficiency
- Handle patient feedback and complaints with professionalism and care
- Identify operational improvements and implement effective solutions
- Support local growth through marketing and community engagement
What We’re Looking For
Essential Experience & Skills:
- Proven experience as a Practice Manager within a UK private dental setting
- Strong people management experience, including performance management and team development
- Commercially aware, with experience managing KPIs and financial performance
- Confident leadership style — able to motivate, challenge, and develop teams
- Highly organised, structured, and solutions-focused
- Strong understanding of CQC compliance
- Patient-centred approach with excellent communication skills
Desirable:
- Corporate background with experience running a practice end-to-end
- Dental qualification or clinical background
- Formal management or leadership training
- Experience improving treatment conversion and patient journey performance
Why Apply?
This is an opportunity to lead within a high-quality, patient-focused environment where your leadership will directly shape both team culture and commercial success. Salary between 40-50K very much dependent on experience with company benefits and great culture.
Contact: Steve McMurray
Email: steve.mcmurray@zestbusinessgroup.com
Telephone: 0114 238 1723
